Processing of Applications Received Under the Citizen’s Charter – Status as on June 30, 2026

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A summary of the performance under the Citizen’s Charter of the Reserve Bank of India during the month of June 2026 is given below –

Description		No. of Applications
A	Applications pending at the beginning of the month	2,554
B	Applications received during the month	19,177
C	Referred back to applicants for additional information	541
	Total (A+B-C)	21,190
D	Applications processed during the month – Within timeline – Beyond timeline	18,577                  18,563     (99.9%) 14       (0.1%)
E	Applications pending at the end of the month – Within timeline – Beyond timeline	2,613                  2,595     (99.3%) 18*       (0.7%)
* Awaiting inputs from external agencies (15), Under Process (3)

Function-wise Status of Applications Received / Processed / Pending
Function	No. of Applications
	Total	Processed		Pending
		Within timeline	Beyond timeline	Within timeline	Beyond timeline
Banker to Banks and Governments	8,647	8,647	-	-	-
Currency Management	8,021	7,194	6	821	-
Debt Management	731	716	-	15	-
Financial Markets	14	10	-	4	-
FinTech	1	1	-	-	-
Foreign Exchange Management	2,365	1,304	7	1,039	15
Payment and Settlement Systems	28	14	1	12	1
Regulation and Supervision	1,383	677	-	704	2
Total	21,190	18,563	14	2,595	18

The Reserve Bank of India regularly reviews the services covered under its Citizen’s Charter and based on the recent review – (i) fourteen services have been included, and (ii) timeline has been modified for four services. Accordingly, the number of services under the Charter now stands at 213.

(Brij Raj)           
Chief General Manager

Press Release: 2026-2027/589

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