Recover Tally Prime User Password – Complete Guide for 2025 (Safe & Simple Methods)

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Losing or forgetting your Tally Prime password can feel stressful, especially when important business data, accounts, GST reports, and financial records are locked inside. Tally prioritises security, so passwords cannot be viewed directly. However, there are safe and legal ways to recover or reset access, depending on the type of password you have lost.

This simple and non-copyrighted 6-minute guide explains:

Types of passwords in Tally Prime
What you can and cannot recover
Steps to reset or regain access
Precautions to avoid data loss
When to contact an authorised Tally partner such as Binarysoft Technologies

This guide is written in clean and easy language for business owners, accountants, and students.

Understanding Tally Prime Password Types

Tally Prime has three main password types:

1. Security Control Password

Used for Admin and User-level access.
Controls data entry, permissions, voucher access, editing, etc.

2. Company Login Password

Used to open the company data.
This protects your entire dataset from unauthorised access.

3. Tally.NET / Connected Services Password

Used for cloud services, remote access, e-invoicing, and sync.

Before recovering your password, identify which type has been forgotten.

Important Note About Password Recovery Policy

Tally does not allow anyone to view an existing password.
Your options are:

Reset password
Remove security control (if permitted)
Restore backup
Recreate company user

Access can be recovered, but the original password cannot be shown.

Method 1: Recover or Reset Admin/User Password in Tally Prime

If you enabled Security Control and forgot your Admin or User password, you can try this:

Step 1

Go to Tally Prime launch screen and press F1 > Select Company.

Step 2

Choose the company that has the locked user.

Step 3

If Tally.NET authentication was enabled, you can reset the password using the registered email or mobile number.

Step 4

You will receive OTP or reset link if connected services are active.

Step 5

Create a new password and log in again.

If Tally.NET user was not configured, direct recovery is not possible and you must use Method 3 (Professional Recovery).

Method 2: Recover Tally.NET / Remote Login Password

If you forgot your Tally.NET password:

Visit the official Tally Portal
Enter your registered email or mobile
Use the Forgot Password option
Verify OTP
Create a new password

This will restore access to connected features and remote login.

Method 3: Recover Company Login Password (Most Critical Case)

If you forgot the company password (the one required to open company data), recovery is not possible from inside Tally because the password is encrypted.

You have only two safe options:

Option A: Restore from Backup

If you have an older backup without a password, restore it.
You may lose a few days of data but regain access.

Option B: Professional Password Removal (Authorised Support)

Company password recovery requires technical tools and deep data structure knowledge.

Never use third-party cracking tools because they can damage your data.

The safest and legal way is to contact an authorised Tally partner such as:

Binarysoft Technologies (Tally Certified Partner)
They specialise in:

Password recovery
Corrupted data repair
Security reset
Admin access restoration
Safe backup & restore

Professionals can recover access without losing data.

Method 4: Reset User Password via Admin (If Admin Is Accessible)

If another Admin user exists:

Open Tally Prime
Go to Company > Security Control
Select Users and Passwords
Choose the user
Set a new password

This works only if Admin rights are available.

Method 5: Removing Security Control (Only by Authorised Experts)

In cases where:

You forgot Admin password
No backup is available
Company login password is lost

Tally partners like Binarysoft Technologies can safely:

Remove security control
Restore Admin access
Repair user management files
Recover damaged data files

This method requires expertise and should never be attempted by untrained users.

Signs You Should Contact Binarysoft Technologies Immediately

You cannot open company due to password
There is no backup available
Security Control is enabled but Admin password is forgotten
Company is showing error while loading
Data is corrupted after manual attempts
You used online “crack tools” and company stopped opening

In these cases, expert recovery prevents permanent loss.

How to Avoid Password Problems in the Future

Use Tally.NET ID for all Admin users
Maintain written password records in secure place
Keep daily backups of your data
Enable multiple Admin users
Avoid frequently changing passwords without documentation
Do not use extremely complex passwords unless necessary

These steps make your Tally safer and prevent lock-outs.

Conclusion

Recovering a Tally Prime password depends on the type of password and the security settings applied. While user-level and Tally.NET passwords can often be reset easily, company login passwords require professional recovery due to encryption and data protection.

For safe, reliable, and risk-free recovery, it is always recommended to contact an authorised Tally partner such as Binarysoft Technologies, who specialise in password recovery, data repair, and secure access restoration.

Powered by Binarysoft Technologies
Authorized Tally Partner
Location : 1626/33, 1st Floor, Naiwalan, Karol Bagh, New Delhi – 110005, INDIA
Contact us : +91 7428779101, 9205471661, 8368262875
Email us :  tally@binarysoft.com (10:00 AM – 6:00 PM, Mon–Fri)